Refund & Cancellation Policy

General Policy

All bookings are subject to the fare rules and conditions set by the respective airline or travel provider.

Cancellation Requests

• All cancellation requests must be submitted through our support team.
• Requests are processed strictly according to airline policies.

Refund Eligibility

• Refundable tickets: Eligible for refund as per airline rules.
• Non-refundable tickets: Only applicable taxes may be refunded, if permitted by the airline.

Processing Time

• Refunds are typically processed within 7–14 business days.
• In some cases, it may take up to 30 days depending on the airline or payment provider.

Service Fees

• All service fees are non-refundable.
• Additional cancellation or processing fees may apply.

No-Show Policy

No refunds will be provided for missed flights or no-show cases.

Changes & Modifications

• All changes are subject to airline rules.
• Additional charges may apply depending on fare conditions.

Third-Party Delays

We are not responsible for delays caused by airlines, global distribution systems, or payment processors.

Chargebacks

Customers must contact us before initiating any dispute or chargeback. Unauthorized or fraudulent disputes may result in account suspension.

Contact for Refunds

Email: support@skybirdfly.com
Response Time: 24 to 48 hours

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By using our services, you acknowledge and agree to this Refund & Cancellation Policy.